Privacy policy

Last updated: 11th August 2026

Mallee and Stone respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase through our online store.

Information We Collect

When you shop with Mallee & Stone, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase information
  • Information you provide when contacting us
  • Information about how you use our website

When you make a purchase, payment information is processed through our payment providers. We do not generally have access to or store your full credit card details.

Our website is powered by Shopify, which may collect and process information as part of providing the online store and checkout services.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange delivery or local pickup
  • Communicate with you about your order
  • Respond to enquiries
  • Provide customer service
  • Process payments and refunds
  • Improve our website, products and customer experience
  • Send marketing communications where you have chosen to receive them
  • Meet our legal and accounting obligations

Marketing Communications

If you choose to subscribe to our mailing list, we may send you information about new products, promotions, special offers and Mallee and Stone news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

Cookies & Website Data

Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use our website and improve your online experience.

Third-party services used by our store, including Shopify and payment, analytics or marketing providers, may also use cookies or similar technologies in accordance with their own privacy policies.

Sharing Your Information

We may share relevant information with trusted third-party service providers where necessary to operate our business, including:

  • Shopify
  • Payment providers
  • Shipping and delivery providers
  • Website, analytics and marketing providers
  • Professional advisers where required

We do not sell your personal information.

Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Accessing or Updating Your Information

If you would like to access, correct or update personal information we hold about you, please contact us.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Mallee and Stone
Email: hello@malleeandstone.com.au
Address: 36 Yougenup Road, Gnowangerup WA 6335

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.